Returns & Exchanges
- All items are eligible for return or exchange within 7 days of receiving item.
- All shipping expenses are paid for by the customer and are non-refundable unless the reason for return is due to an error by understatement new york.
- All merchandise must be returned unused, unworn, and unaltered. (Determining condition of the merchandise is at the discretion of understatement new york)
- Original tags must be left on for returned merchandise.
- Items must be accompanied by the sales or gift receipt and Exchange/Return form.
- Items can only be exchanged once.
- If any of the above conditions do not apply, merchandise cannot be returned or exchanged.
Instruction on How to Return Items
You can fill out the return/exchange form that is included in the package.
Include the completed form and the original sales or gift receipt in your return package. Ship the return package to the address provided below. We recommend using UPS or another shipping agent with tracking service to return any packages as understatement new york is not responsible for any lost items.
Store Address: 29 Kenmare Street, New York, NY 10012